Single Point of Accountability for Beaver County Behavioral Health System

The GOAL of the Beaver County Single Point of Accountability (SPA) initiative is to develop a recovery oriented, proactive system of care for those receiving services. SPAs have knowledge of all components of the system and serve as the primary “hub” for consumers, facilitating planning and connections to services, family members, purchasers, stakeholders, and the general community.
Who are the SPAs?

  • Blended Case Management (BCM)
  • Community Treatment Teams (CTT)
  • Other case management

What do SPAs do?

  • Establish enduring relationships with those they serve and supports them in their journey of recovery
  • Plan with consumers and provide service coordination and linkage to behavioral health services and resources, including leveraging natural supports and advocacy
  • Work with consumers to develop recovery-oriented service plans that address individualized needs and goals
    • Know community resources
    • Can expedite intake into new programs
    • Can expedite benefits
    • Plan around the Whole Person, including family if desired
  • Assure there is a safety net
  • Assure transition planning for consumers from one level of care to another
  • Communicate plans within the agency and across the provider continuum
  • Develop with the consumer a complete, comprehensive, and proactive crisis prevention plan, and serves as a resource during times of crisis
  • Are proactive, not reactive
  • Assure cross systems assessment, planning, and coordination
  • Provide feedback on systems barriers and problems
  • Promote hope and a positive outlook for future

SPA Service Planning Guiding Principles

  • The person(s) in recovery is the driver of the service planning process.
  • Service planning is developed in a manner that encourages individuals in recovery to enhance quality of life through constructive and meaningful activities, gain independence, community supports and experience a choice of services.
  • Individuality will be utilized in the development of the service plan.
  • A wide variety of methods and resources including natural and peer supports should be explored for developing an effective plan for growth.
  • Successful working relationships are based on trust which is gained by communicating honestly and respectfully between providers and individuals in recovery.
  • Goals are to be focused on utilization of the individual’s strengths.
  • Plans should be in easy to understand language that assists in everyone working together toward the same goals. The individual’s name should be utilized in the goal to encourage individuality (i.e. Jim will be linked to vocational services).
  • The individual’s chosen support network should be involved in planning as deemed appropriate by the individual.
  • The plan should provide a clear way to measure progress toward stated goals within reasonable timeframes. Plans and goals should be reviewed routinely.
  • Service plans should belong to the person(s) involved in services and should be in a format that can follow the individual from one provider to another for the purpose of continuity.
  • The service plans should promote health for the whole individual; including body, mind and spirit.
  • Service delivery should reflect cultural competence, address co-occurring disorders, and be trauma informed.
  • Individuals should be offered a copy of their service plan.