Get Help with Your Bills!
Duquesne Light Company partners with Dollar Energy Fund to provide help to limited-income households through grants of up to $2,000. From October 1 through February 28, the Dollar Energy Fund provides grants for customers whose service is off or who are in threat of termination. From March 1 through September 30, the Dollar Energy Fund is open to all eligible customers, regardless of their service status. Residential customers can receive two grants per calendar year in 2022 and 2023. Learn more …
Dollar Energy Fund Agency Finder | Enter your address and distance to find nearby agencies that can help with the Dollar Energy Fund. In addition to helping you apply for utility assistance programs, our partnering agencies may be able to connect you with programs that provide assistance for food, clothing, health services, childcare, and more.
Duquesne Light Company’s Customer Assistance Program (CAP) was established to assist our low-income customers who may have difficulty paying their bills with an ongoing, affordable monthly payment. CAP offers several benefits to those who are eligible, including a reduced monthly bill, debt forgiveness, and a security deposit waiver, if needed.
Whole House Energy Audit
Your house is a system. All its parts — from insulation and heating/cooling systems to windows and lights — need to operate in harmony to make your home efficient and cozy. A substantial Watt Choices discount is available for customers who participate in Duquesne Light’s Whole-House Energy Audit program, which can help you enjoy year-round comfort while reducing your overall energy use.
Take advantage of a professional energy audit and learn how you can make your home more comfortable, reduce electricity usage, and save money.
Watt Choices offers a rebate of up to $250 on recommended installed measures. If your household meets income-eligibility guidelines, you will receive the audit at no charge. Call 1-888-998-9478 to schedule an appointment today.
Every professional audit includes a thorough analysis of your home’s energy use and suggestions for improvement. The $435 fee also includes the installation of LED bulbs, LED nightlights, smart power strips, and additional energy-saving equipment. You’ll also be provided with professional recommendations on potential upgrades that make sense for your home and the associated Watt Choices rebates available from Duquesne Light for those upgrades.
Solutions for improving the year-round comfort of your home.
Energy-efficient upgrades result in lower monthly electric costs.
By reducing your energy needs, you also help reduce the environmental impacts of energy generation.
Cash rebates that reduce the financial burden of installing new equipment.
Special low-rate, low-payment financing programs available.
The Whole-House Energy Audit Program serves residential customers in single-family home dwellings.
Available to Duquesne Light residential customers on a first-come, first-served basis.
The Duquesne Light Whole-House Energy Audit will be available from June 1, 2016 to May 31, 2021 or until program funding is exhausted.
An approved Duquesne Light contractor must conduct the Whole-House Energy Audit.
HOW TO PARTICIPATE
For more information or to schedule an appointment, click here or call 1-888-998-9478.
ADDITIONAL INFORMATION/TERMS AND CONDITIONS
For Watt Choices program terms and conditions and rebate information, visit
Rebates are available to Duquesne Light residential electric customers for home energy audits and for the purchase and installation of qualifying energy efficiency measures in the Duquesne Light service territory, subject to these Terms and Conditions. Note for all audits with direct install projects: A Duquesne Light-approved contractor is required to conduct an audit and install all energy efficiency measures.
The customer agrees, as a condition of participation in the Whole House Retrofit Program, to remove and dispose of the equipment being replaced by the energy efficiency measures in accordance with all applicable laws, regulations, and codes. The customer agrees not to re-install any of this equipment anywhere in the State of Pennsylvania, or transfer it to any other party for such installation.
You may be required to grant a Duquesne Light representative site access to verify the installation of the equipment. If you refuse to provide access, Duquesne Light has no obligation to provide you a rebate. If your equipment is selected for verification, rebate processing time may be extended.
Duquesne Light reserves the right to make follow-up visits to the customer’s residence during the 36 months following the actual completion date of the project at a time convenient to the customer, and with at least one-week advance notice. The purpose of the visit is to review the operation of installed energy efficiency measures for program evaluation purposes, including monitoring energy performance. The scope of review is limited to determining whether program conditions have been met. The customer must allow access to the installed energy efficiency measures and related project documentation. Duquesne Light has the right to a refund for incentives paid if, at any time, it learns that the energy efficiency measures were not actually and properly installed or were subsequently disconnected within 36 months after installation.
Duquesne Light provides no warranty for the installed equipment and/or product.
By participating in this program, you agree with Duquesne Light, its subsidiaries, employees, affiliates, contractors, and agents have no liability concerning the quality, safety, and/or installation of the measure.
Duquesne Light reserves the right to change or cancel the Whole House Retrofit Program at any time without notice.
The Low Income Home Energy Assistance Program (LIHEAP) helps low-income households pay some energy costs associated with heating their home. LIHEAP is administered by the Pennsylvania Department of Public Welfare. LIHEAP provides a cash grant during the heating season to help you pay your electric bill. Check here to see if you and your family qualify and learn more. LIHEAP is open from November 1, 2022 to April 28, 2023.
Address: 171 Virginia Avenue, P. O. Box 349
Rochester, PA – 15074
CAP participants are given affordable, monthly, long-term bill payment plans so they can maintain their gas service. The payments are based on their income, not their gas usage. CAP participants make affordable payments to maintain service by paying between 8-10 percent of their total monthly before-tax income each month.
Do I qualify?
These local Agencies may be able to help you with concerns about utilities.
The Cornerstone of Beaver County
600 6th Street
Beaver Falls, PA 15010
(If using GPS, please use 602 6th Street, Beaver Falls to find us.
TCBC is open from 9:00 am to 4:00 pm
Monday through Friday)
Franklin Center of Beaver County
524 Franklin Avenue
Aliquippa, PA 15001
Mental Health Association in Beaver County
105 Brighton Ave
Rochester, PA 15074
Answers 6-9pm 365 days / year
Answers 8:30-4:30 Monday-Friday
276 East End Avenue
Beaver, PA 15009
Monday and Tuesday
8 a.m. – 4:30 p.m.
Wednesday and Thursday
8 a.m. – 6:30 p.m.
8 a.m. – 2:30 p.m.
Utility Assistance Programs
If you live in a low-income household or are undergoing hardship, you may qualify for support in paying utility bills. Most electric, gas, water, phone, and internet companies offer assistance programs. Review the types of programs on this PA-PUC webpage and contact your utility to see what is available for your household.